About Tabitha Muthoni

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Gender Female
  • Expected Salary 40000
  • Department Sales
  • Viewed 147

About me

  • Receive visitors, answer telephones and transfer calls to the appropriate department or staff member
  • Respond to customer requests for products, services and information.
  • Field customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
  • Assist customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Consult with outside parties to resolve discrepancies and create expert solutions.
  • Collect customer feedback and make process changes to exceed customer satisfaction goals.
  • Evaluate account and service histories to identify trends, using data to mitigate future issues.
  • Cultivate customer loyalty, promoted repeat business and improved sales.
  • Bolster customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Surpass sales goals through implementation of effective marketing strategies.
  • Increase efficiency and team productivity by promoting operational best practices.
  • Receiving invoices from suppliers and settling their bills.
  • Preparing invoices, proforma and deliveries for customers
  • Organizing office operations and procedures.
  • Controlling correspondences by answering emails and sorting mails.
  • Ensuring documents are filed neatly.
  • Answering phone calls and transferring them as necessary.
  • Photocopying, printing and scanning documents as necessary.
  • Maintaining suppliers’ information, their contacts and their offers.
  • Dealing with client queries.