About Cosmas Ndetei
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Academic Level Degree Bachelor
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Age 28 - 32 Years
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Gender Male
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Expected Salary 40,000
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Department Customer Service
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Viewed 271
Education
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2012 - 2015
Jomo Kenyatta University of Agriculture and Technology
Bacheor of Business Infromation Technology
Bacheor of Business Infromation Technology
- 2005 - 2008
- 2017 - 2017
- 2017 - 2017
- 2017 - 2017
Experience
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2019 - 2022
KENYA VISION 2030 DELIVERY SECRETARIAT
ICT ASSISTANT OFFICER
Installed and configured computer hardware, software, systems, networks, printers, and scanners Maintained and monitored of computer networks and systems. Analyzed and performed troubleshoots on all computer systems and performed required repairs and modifications on systems and always maintained user information. nstalled and configured all client software and hardware on windows servers and trained all users to use all network programs appropriately and provided back up support. ntegrated security, physical control solutions for all confidential data and systems Monitored the internal controlling systems so as to ensure its accessibility whenever it is required by the users. Ensured that network access privileges, applications, data storage and regular backups are configured and maintained. Scheduled computer related services, maintenance, and license renewals. Ensured installation and maintenance of protection services (anti-viruses and firewalls). Provided ICT support and trainings to staff. Maintained inventory of ICT equipment, hardware, and software and ensured adequate supply and functionality, In collaboration with relevant staff.
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2017 - 2018
CRA/ICT AUTHORITY
ICT SUPPORT
Installed maintained and troubleshoots network environment including devices, network ports, Switches, Patch Panels, and Patch cords. Maintained records/logs of repairs and fixes and maintenance schedule. Monitored network and services and diagnosed problems. Liaised with local internet and telephone service providers, Solved user problems Installed and configured computer hardware operating systems and applications. Provided orientation and guidance to users on how to operate new software and computer equipment. Ensured software is updated and appropriate in response to staff needs. Offered daily support for desktop, software and hardware for all users. Provided orientation and guidance to users on how to operate new software and computer equipment. Website updates
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2016 - 2016
MAKUENI COUNTY/ICT AUTHORITY
Quality Inspector
Conducted E-readiness public primary schools within the county and prepared reports: Provided technical support to the programme at the school level. Inspected and verified all DLP installation in the school as guided by AICTO. Network installation and configuration, software installation and hardware maintenance. Worked together with ICTO to build capacity in teachers on DLP solutions. Created better workable solutions for the programme and recommended to the Authority. Reported and recorded all Digital Literacy Programme (DLP) inquiries from schools. Trained teachers for classes 4 and 5 on operation of the devices and integration. Championed successful implementation of DLP programme at county level.
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2016 - 2016
FORTCOM HOLDING LTD
ICT ASSISTANT
Provided practical guidance in system installation and support to end-users. Elevated system uptime, managing network configuration and maintenance, routers and firewall. Improved site and remote network connectivity by setting up and configuring the WIFI network. Managed file server and provided technical user support to 20 staff. Elevated network and system capacity and security through network cabling, hardware repair and maintenance, installation, and software upgrade
Honors & awards
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2018
PDTP
Awarded Certificate of Completion Under a Programme, Presidential DigiTalent Programme